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By Richard Baskerville, Marco De Marco, Paolo Spagnoletti

​This ebook is devoted to the reminiscence of Professor Alessandro (Sandro) D'Atri, who passed on to the great beyond in April 2011. Professor D'Atri begun his occupation as a super student drawn to theoretical laptop technology, databases and, extra in most cases info processing platforms. He journeyed a long way in a variety of functions, corresponding to human-computer interplay, human elements, eventually arriving at enterprise details structures and company company after greater than two decades of researc hbased on "problem solving". Professor D'Atri pursued the advance of an interdisciplinary tradition during which social sciences, platforms layout and human sciences are jointly built-in. instead of retrospection, this publication is aimed to improve in those instructions and to stimulate a debate in regards to the power of layout study within the box of knowledge platforms and service provider experiences with an interdisciplinary technique. each one bankruptcy has been chosen via the Editorial Board following a double blind peer overview procedure. the overall standards of privileging the range of subject matters and the layout technological know-how orientation and/or empirical works within which a layout study method is followed to resolve a number of box difficulties within the administration zone. moreover numerous chapters give a contribution to the meta-discourse on layout technology learn.

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Continuing the example from Sect. 1, we can create several templates of situations: 1. Activities at sales office of company x located at Stockholm 2. Activities at sales office of company x located at y 3. Activities at sales office of company x located at y such that the progress of pursuing a prospect is visible only to one sales person 4. Activities at sales office of company x located at y not using any CRM system 5. Activities at sales office of company x located at y using CRM on demand from Oracle to make the progress of pursuing a prospect visible to all members of staff 6.

The tradition of crossover studies for example, which has been soundly developed in Psychology and Medicine, could be a useful reference point. The framework synthetically representing the rich quantitative research fields opened by Design Claim Testing is provided in Fig. 2. 2 Some Proposals for Qualitative Researches An important contribution to the building and fine-tuning of Design Claims (and consequently of Normative Claims) may come from Qualitative Research tradition, too. Qualitative studies, in fact, are already used to long-term, in-depth longitudinal studies; moreover, qualitative researchers’ refined capabilities in extracting concepts from users and practitioners may provide the discipline with valuable tools to overcome the ‘‘artifact blindness’’ that affects our scholarly Design and Normative Claims in Organization Studies 33 community.

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