By Tony Murphy
PRAISE FOR ACHIEVING company price FROM TECHNOLOGY
"Clearly, IT investments have by no means sooner than performed the sort of serious half in enterprise development. The e-book addresses the weak point present in so much administration structures related to the inability of a scientific procedure to gain the industrial advantages of the IT funding and offers a transparent A-Z technique for company to bridge this hole. This publication is obviously written for all degrees and backgrounds in company administration and is a must-do for these whose company contains IT, is thinking about IT, or wish to considerably tailor IT investments for his or her fiscal advantage."
—Professor Richard P. Wool, college of Delaware, President and CEO, Cara Plastics Inc.
"Tony Murphy addresses the tough query of the price of IT investments head on. He interprets a chic concept into potent perform. The case stories within the ebook successfully strengthen his key messages."
—Dr. Dermot Moynihan, Senior vice chairman, around the world Chemical improvement, GlaxoSmithKline
"This publication is the reply to such a lot CIOs' want for a well-structured, pragmatic, and simply carried out set of instruments and practices designed to reply to the common challenge of dealing with and measuring it really is contribution to the company. Tony Murphy's designated combination of functional event, most sensible perform, and perfect communique abilities offers the reader with a valuable-and hugely readable-guide on how most sensible to accomplish that elusive goal of reliably understanding the enterprise merits of IT investments."
—Michael Rice, oup Director of IT, Kerry team plc
"At Oxfam we're 12 months right into a three-year IT process in line with the rules Tony Murphy lays out during this publication, and there's a genuine, optimistic distinction in the way it is perceived, and in its actual strategic place in the association. when you have ever questioned simply how one can achieve strategic alignment in your IT functionality, after which how one can make the sensible hyperlink to IT funding for the association, Tony has supplied a framework that joins them both."
—Simon Jennings, Head of data structures, Oxfam GB
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Silo Myopia The second bank’s data warehousing project also failed, but for different reasons. qxd 8/2/02 8:26 AM Page 29 Revisiting the Case Studies ➤ 29 aspects, or perspectives. In particular, the lack of attention given to the data and technical architecture perspectives undermined the value of the individual warehouses to such an extent that the whole exercise must, for all practical purposes, be redone. ➤ Who Feels the Pain Must See the Gain The telecommunications manufacturer suffered because they did not fully evaluate the business risk of the proposed sales configurator initiative.
Leads to incomprehensible complexity: Paul Strassman has used the phrase “micromyopia” to represent what he saw as the tendency to break a problem down into increasingly smaller components when it could not at first be understood. This theory rests on the illusion that all office tasks can be broken down into minute, controllable elements. If this is accepted, all tasks can be evaluated individually, timed and controlled, and therefore measured in terms of productivity. This complexity undermines senior management’s understanding and opens the way for manipulation by the cognoscenti.
Gartner has such a methodology based on the Five Pillars. It’s one that has been successfully used in a range of organizations and has provided a source of reassurance for business and technology executives worldwide. qxd 38 8/2/02 ➤ 8:26 AM Page 38 INDUSTRIAL AGE THINKING methodology in your organization and how to set up the governance processes to support it. ■ SUMMARY We have seen from the case studies and the evolution over the four Eras that simplistic Production Age mechanisms are no longer appropriate.